Make casino games the start of your night. Chatham Casino
brings together the colourful world of slots, the anticipation
of live table games and time to unwind over dinner.
Find your favourite way to play, meet friends at MATCH
Eatery & Public House, and build an evening around
what you enjoy.
More to discover
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Rewards— Chatham Casino ↗
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About— Chatham Casino ↗
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Gaming — Chatham Casino
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GAMING AT CHATHAM CASINO
All the colour.
All the possibilities.
A floor full of colourful machines. The shuffle of cards.
A smile exchanged across the table. At Chatham Casino,
there is more than one way to get your evening started.
Explore 313 slots and 10 live gaming tables, find something
that catches your eye, and settle into your kind of night.
EXPLORE THE SLOT FLOOR
A whole floor to explore.
Something different around every corner.
One machine catches your attention with familiar sevens.
Another fills its screen with dragons, golden symbols or
a larger-than-life buffalo. You stop, look a little closer,
and compare favourites with the friend beside you.
Finding a game can be part of the evening itself.
The choice goes beyond the pictures on the cabinet.
Some slots keep your attention on a straightforward set
of reels. Others build their personality around animated
scenes, changing symbols and separate bonus rounds.
A favourite might be the game you understand immediately,
or the one whose theme makes you want to discover how it works.
Chatham brings reel-style and video slots together.
To make the floor easier to navigate, think about three
things: what you enjoy looking at, how the game evaluates
its symbols, and what happens when a feature begins.
These overlap. A video slot can also have paylines,
free spins and a Hold & Spin feature.
START WITH THE STYLE
Classic reels or a world on screen?
Both belong on the casino floor. The difference is
the kind of experience you enjoy following.
Reel-style slots: familiar, focused, easy to take in.
Sevens, bars and other recognisable symbols give
reel-style games their classic casino character.
The presentation often keeps the reels at the centre
of attention, with fewer visual distractions competing
for your eye.
This style can appeal when you want to sit down,
understand what you are looking for and follow the
movement of the reels. A cleaner-looking game still
has its own paytable, eligible combinations and wager
settings. Familiar symbols do not automatically mean
identical rules.
Choose this mood if:
you enjoy traditional casino imagery and prefer
a presentation that feels direct rather than elaborate.
Video slots: characters, colour and changing scenes.
Video slots give designers room to build a world around
the reels. Animals, fantasy settings, animated characters
and themed soundtracks can make two neighbouring
machines feel entirely different.
Their screens can also show extra reel positions,
feature meters, special symbols or a separate bonus
sequence. There is more to discover, which makes a
quick look at the help screen useful before starting.
The biggest cabinet is not necessarily the most
complicated game, and a dramatic presentation does
not tell you its chances of paying.
Choose this mood if:
you like a strong theme and enjoy seeing how
a game's different features fit together.
UNDERSTAND WHAT YOU ARE WATCHING
How do the symbols make a combination?
A screen full of matching pictures is not enough on its own.
Their positions and the game's rules determine what counts.
Paylines follow a defined route.
In a payline game, qualifying symbols must land along
an eligible line. That line might run straight across
the reels or take a zigzag path through them.
The paytable explains where a combination starts,
how many matching symbols are required and which
lines are included in your selected bet.
Once you recognise the routes, the screen becomes
easier to read. You can follow a combination instead
of wondering why several similar symbols did not
produce the result you expected.
Ways-to-win games use eligible reel positions.
A ways-to-win format typically looks for matching
symbols on consecutive reels, without requiring them
to follow one drawn payline. The precise starting
position, number of reels and eligible symbols are
still defined by that game's rules.
This can make the screen feel more open, with
combinations stretching across different positions.
A larger advertised number of ways is not, by itself,
a reason to expect a better result. It describes
how combinations are counted.
Wilds and scatters do different jobs.
A wild often substitutes for certain symbols in a
qualifying combination. A scatter may trigger a feature
or pay without following a normal line. Neither rule
is universal: some symbols have exceptions, and some
must appear on particular reels. The game's information
screen is the quickest way to understand the difference.
WHEN THE GAME CHANGES PACE
Free spins, held symbols and bonus rounds.
These features help give a slot its personality.
Open a topic to see what is happening on the screen.
✦Free spins
A triggered sequence with its own rules
A free-spin feature awards a set of spins after
the required trigger appears. During that sequence,
the game may change its symbols, add multipliers
or introduce other features. Some games allow
additional spins to be triggered within the round.
The enjoyable difference is the change of scene:
the main reels give way to another part of the
game, and you follow a new set of possibilities.
“Free” describes the awarded spins, not a guarantee
of a profitable session or a feature available
without a qualifying paid wager.
❖Hold & Spin and respin features
Some symbols stay while other positions change
In many hold-and-respin features, qualifying symbols
lock into position while the remaining spaces spin
again. Depending on the game, a newly landed symbol
can reset a counter, add a value or change the
available screen area.
Instead of watching a completely new layout every
time, you follow a screen that develops during the
feature. The exact trigger, reset conditions and
ending are game-specific. A nearly full screen
does not promise that its remaining positions
will fill.
✧Multipliers and changing symbols
Extra rules within the base game or a feature
A multiplier increases an eligible award according
to the game's rules. An expanding wild or another
special symbol may change which positions can
contribute to a combination. These are mechanics
within a slot, rather than separate categories
of machine.
Look for what the feature actually applies to:
one combination, a particular symbol or an entire
bonus sequence. That small distinction makes
the animation easier to understand when it appears.
◉Jackpots and prize displays
A feature to understand, not a game style
A jackpot can sit alongside the ordinary reel
awards. Some prizes are fixed; progressive prizes
can increase as qualifying play contributes to
them. The machine explains which prizes are
available and how eligibility works.
A large number on the cabinet tells you about
a possible prize, not your likelihood of receiving
it. Check whether your selected denomination
and wager qualify before treating a displayed
jackpot as part of your chosen game.
NAMES TO LOOK FOR AT CHATHAM
Find a theme that catches your eye.
The floor includes these game names. Cabinet versions,
features and available wagers can differ, so use
the machine's own information for the final detail.
✦Buffalo Ultimate Stampede
A bold wildlife theme
Buffalo has a distinctive visual personality:
wildlife imagery, strong colours and a theme
that is easy to recognise as you explore.
Ultimate Stampede is a title to look for if
a character-led video slot appeals to you.
Compare its reel layout and feature information
with a simpler reel-style game. The useful
question is not which machine looks bigger,
but which presentation and rules you would
enjoy following.
❖Dragon Link
Golden orbs and Hold & Spin play
Dragon Link combines themed reel games with
golden orb symbols and a Hold & Spin feature.
It is a useful example of the difference between
a game's visual theme and the mechanic beneath it.
The artwork gives each title its setting;
the held symbols change how you follow a feature.
Check the particular game's trigger and wager
options rather than assuming every Dragon Link
version behaves identically.
✧Prosperity Link and Mystery of the Lamp
Two more worlds to explore
These names offer another starting point when
you are browsing the video-slot selection.
Spend a moment with their information screens:
look at the special symbols, how a feature
starts and what changes once it begins.
Animated pots, collecting symbols and other
visual effects can make a game engaging to
watch. They should not be read as a reliable
countdown to the next bonus.
✦More favourites to discover
Sevens, colourful characters and different themes
Look out for Triple Blazing 7s, Red Hot Tamales,
Timber Jack and Huff n' Puff as you explore.
The variety is part of the appeal: you do not
have to choose the same style as the friend
who came with you.
Compare a familiar-looking title with something
entirely different. A brief look at the reels,
help screen and total bet often tells you more
about whether a game suits you than its name alone.
MAKE THE CHOICE YOURS
Which slot experience sounds like your evening?
“I want something I can read at a glance.”
Start by comparing games with a clear reel layout
and a short, understandable paytable. A traditional
appearance may suit that preference, but check
the rules rather than judging only by the cabinet.
“I enjoy characters and bonus scenes.”
Explore themed video slots and read about their
feature rounds. Look for a setting you actually
enjoy watching, whether that means wildlife,
fantasy or a familiar character.
“I want to keep my spending modest.”
Compare the total cost of a spin, not just the
denomination printed on the machine. Credits,
eligible lines and other settings can affect that
total. Choose within your limit and keep the
rest of your evening in the plan.
“I am here with friends.”
Browse together, share the themes that make you
smile and agree when to meet for a break.
You can enjoy different games without turning
the evening into a competition over spending
or results.
One distinction worth remembering:
a game with frequent small awards can feel different
from one with less frequent, larger awards. This
variation is often called volatility. It does not
predict what your visit will be like, and an award
can be smaller than the wager that produced it.
Neither the size of the screen nor recent results
tells you that a machine is ready to pay.
The next part of the evening is up to you.
Stay with a theme you enjoy, take a break with
friends, or discover the different atmosphere
around a live table. There is more to your visit
than one machine.
EXPLORE THE LIVE TABLES
A seat at the table.
A different kind of evening.
You notice the people before you know their names.
Someone makes room. The dealer answers a question.
A friend gives you a knowing smile as the next card
turns over. Between rounds, a little conversation
starts, and the table becomes more than a layout
of cards and chips.
That human element is what makes live games different.
There are shared pauses, small reactions and room
to enjoy the company around you. Sometimes a hand
comes together; sometimes it does not. The evening
can still include a good conversation, a new game
learned and a story to bring back to dinner.
Different tables invite different kinds of attention.
Blackjack gives you decisions during the hand.
Roulette draws everyone towards the same wheel.
Baccarat keeps the dealing decisions out of your
hands. Poker-based games let you follow a developing
combination without joining a player-versus-player
poker game.
You do not need to bluff the person beside you.
In the games described here, neighbouring guests
are not opponents you must outwit for their chips.
The social pleasure comes from sharing the table,
while each person makes their own choices.
FOR PEOPLE WHO ENJOY MAKING DECISIONS
Blackjack: your hand, your moment to choose.
The cards arrive, you look at your hand, then at
the dealer's visible card. There is a brief moment
to think before you signal your decision.
Blackjack brings you into the action one choice at a time.
The basic aim is to finish closer to 21 than the
dealer without going over. Depending on your cards
and the table rules, you may hit, stand, double
or split. The dealer follows set drawing rules;
the guests around you play their own hands.
Compared with roulette or baccarat, blackjack asks
more of you while the round is underway. That can
be appealing if you enjoy learning a game and
recognising the situations as they appear.
Watch a round first and ask about the table's
hand signals before joining.
♠Free Bet Blackjack
A variation with different doubling and splitting rules
Free Bet Blackjack changes how certain qualifying
doubles and splits are handled. Those options
come with other rule differences, so it should
not be treated as ordinary blackjack with
an extra benefit and no trade-off.
Ask which hands qualify and how the dealer's
finishing totals are settled. Once those
differences are clear, you can decide whether
this variation is the one you want to explore.
♦Perfect Pairs and Blazing 7s
Optional wagers alongside the main hand
Perfect Pairs focuses on qualifying pairs,
while Blazing 7s introduces a separate wager
associated with sevens. Their paytables and
qualifying conditions sit alongside the
main blackjack game.
These are optional wagers. You can concentrate
on the main hand without adding every extra
betting option offered by the layout.
FOR THE SHARED MOMENT
Roulette: everyone follows the same wheel.
A friend chooses a number. Someone across the
layout places chips on a different part of the
board. Conversation continues until the dealer
closes betting, and attention moves towards
the wheel.
Roulette has a rhythm that is easy to recognise:
choose your wager, wait for the result, then
decide whether to play another round. You are
not making card decisions after the spin begins.
That makes it a different experience from blackjack,
even though both can be sociable tables.
Inside bets cover individual numbers or smaller
groups. Outside bets cover broader categories,
such as red or black, odd or even, and other
areas marked on the layout. Broader coverage
comes with a different payout; it does not make
the outcome certain.
If the layout is unfamiliar, ask the dealer to
explain where a wager belongs before betting
starts. And treat the results display as a record,
not a forecast: a run of one colour does not
make the other colour due.
FOR FEWER DECISIONS DURING THE ROUND
Mini Baccarat: choose your side, follow the reveal.
You make your selection, the dealer handles the
cards, and the round unfolds. There is space
to follow the reveal and enjoy the company
without deciding whether to take another card.
Baccarat compares two hands called Player and
Banker. The main objective is a total closer
to nine. Tens and face cards count as zero,
aces count as one, and only the last digit of
the total is used. Additional cards are dealt
according to fixed rules.
The names can be confusing at first: choosing
Banker does not mean you become the dealer,
and choosing Player does not give you control
over that hand. You select a wager and watch
the prescribed dealing process.
Compared with blackjack, there are fewer
in-hand choices. Compared with roulette,
the focus is on the cards rather than the wheel.
Check how the table pays Banker wagers and
handles ties before starting.
FOR A FAMILIAR GAME WITH A DIFFERENT CHARACTER
Spanish 21: recognisable, but worth a fresh look.
If you already enjoy the decisions of blackjack,
Spanish 21 offers another version to get to know.
You still follow a hand towards 21, but the deck
and playing rules are different enough to deserve
your attention.
Numbered ten cards are removed, while jacks,
queens and kings remain. The game also has
its own options and bonus conditions.
Those changes mean you should not automatically
carry every assumption from another blackjack
table into this one.
It suits the visitor who enjoys noticing the
details of a game: which choices are available,
how a particular hand is treated and what
makes this table different from the last.
Ask about those differences before placing
your first wager.
FOR PEOPLE WHO ENJOY WATCHING A HAND DEVELOP
Poker hands, without playing against your neighbours.
Ultimate Texas Hold'em and Mississippi Stud both
use poker combinations, but they give those
combinations different roles.
Ultimate Texas Hold'em: your hand against the dealer.
You begin with your own cards and follow the
community cards as they appear. A promising
pair, an unexpected connection or a final
card that changes the picture gives the
round its unfolding character.
The game combines private and community
cards to make a poker hand. You face the
dealer rather than a pot contested by the
other guests, and the timing of your play
wager is part of the decision-making.
This can suit someone who enjoys poker-hand
rankings and decisions at different stages
of a round. Learn the required opening
wagers and later betting options first:
the amount committed can grow beyond
the first chips placed on the layout.
Mississippi Stud: build a hand against a paytable.
Here, the developing cards are still the
centre of attention, but there is no
competing dealer hand to beat. Your final
combination is assessed against the
game's posted paytable.
As community cards are revealed, you decide
whether to continue under the game's
betting rules. That creates a different
focus from Ultimate Texas Hold'em:
you are evaluating the hand you can make,
rather than comparing it with the dealer's.
It can appeal if you enjoy following
possibilities as a hand develops.
Check the full sequence of wagers before
joining so that a complete round fits
the budget you intended.
CHOOSE THE EXPERIENCE, NOT JUST THE NAME
Where would you like to take a seat?
For decisions throughout the hand: blackjack.
You stay involved as your cards develop.
Choose it if you enjoy learning when different
actions are available and thinking about
the situation in front of you.
For a shared focal point: roulette.
Everyone can follow the same spin while
making individual selections. Choose it
if you enjoy the wheel, the layout and
the pause before the result.
For fewer in-round choices: baccarat.
The drawing rules handle the progress of
the hands. Choose it if you prefer to
make your wager and follow the cards
without deciding whether to hit or stand.
For developing combinations: poker-based games.
Ultimate Texas Hold'em and Mississippi
Stud reward your attention with different
decisions as cards appear. Choose between
facing the dealer and playing against
a posted paytable.
MAKE YOURSELF COMFORTABLE
Your first table does not have to feel intimidating.
There is no need to arrive knowing every signal
or every detail of the layout. Watch a completed
round, look at the posted limits and ask the
dealer about the procedure before joining.
A simple question can make the next few minutes
much easier to follow.
Give other guests room to make their choices,
keep conversation friendly and avoid directing
someone else's play. The best company at a
table does not depend on everyone choosing
the same bet or having the same result.
Most of all, let the table be one part of
your visit. You can step away, find your
friends, have something to eat and decide
what you feel like doing next. A casino
evening can have its own pace.
Different games. The same evening together.
Some friends will head for the reels.
Others will stay to watch a hand.
Choose the experience that interests you,
then meet back up and share the evening.
For guests aged 19+. Game availability, table limits
and features may vary. Gambling involves the risk
of losing money. Set a spending limit before playing.
DINING AT CHATHAM CASINO
Pull up a chair.
The evening is still yours.
Put the games on pause. Bring your friends together,
order something you have been craving, and let
the conversation take over. At MATCH Eatery &
Public House, dinner can be as much a part of
your Chatham Casino evening as the games themselves.
MATCHEATERY & PUBLIC HOUSE
Casual dining.
Good company.
A table for your evening.
A CHANGE OF PACE
A few plates.
Plenty to catch up on.
One friend has found a favourite game.
Another has a story from the tables.
You pull your chairs closer, decide what
sounds good, and finally have a moment
to hear how everyone's evening is going.
This is the easy-going side of a casino visit:
a proper pause, something satisfying to eat,
and no need for everyone to order the same thing.
Wings work when you feel like picking at a plate
together. Sliders suit a smaller appetite.
Tacos give you another direction when you want
a little variety.
Think about the table as a whole before ordering.
Would everyone like a plate of their own, or
would a few dishes in the middle suit the mood?
Agree on flavours and portions, then leave
the games out of the conversation for a while
if that is where the evening takes you.
You can stop here for a bite without turning
the break into a full dinner. Just allow time
to order and enjoy it: a relaxed meal is more
pleasant than watching the clock.
MORE THAN A QUICK STOP
Let dinner be
part of the occasion.
Sometimes the best decision of the evening
is to settle in. A burger arrives, someone
orders steak, and the conversation moves
from the games to everything you have been
meaning to catch up on.
MATCH gives your casino visit room for a
sit-down meal. Come hungry before exploring
the floor, meet your friends here halfway
through the evening, or make dinner the
final stop. The meal does not have to fit
into the smallest gap between other plans.
A burger and fries suit a straightforward
comfort-food mood. Steak frites make the
meal feel more like an occasion. A pasta
dish offers another familiar direction,
while pizza can bring the conversation
back to the middle of the table.
If you are dining as a group, choose the
experience before choosing the dishes:
a relaxed catch-up, a birthday meal,
or simply dinner after a few games.
That makes it easier to decide whether
to share, order individually or leave
room for dessert.
NO NEED TO RUSH THE LAST BITE
One more conversation.
Something sweet to go with it.
The plates have been cleared, but nobody
is quite ready to leave. Someone mentions
dessert. A moment later, you are deciding
between warm caramel, chocolate and apple pie.
This can be the gentlest part of a lively
evening: sitting back, sharing impressions
and letting the pace settle. You do not
need another plan immediately. Dessert
gives you a reason to enjoy the company
a little longer.
Warm pudding suits a comfort-food finish.
Chocolate cake is the richer choice.
Apple pie brings a familiar alternative.
Pick what you actually feel like, whether
that means a dessert of your own or asking
for an extra spoon.
Drinks do not have to mean alcohol.
Zero-proof choices give the designated
driver, or anyone simply skipping alcohol,
something more interesting to consider.
Ask about the current selection and
choose what suits your evening.
Happy Hour
Selected bites at CA$6.95
3:00–5:30 pm9:00 pm–close
A smaller bite can be all you want when
you are taking a break or meeting friends
before dinner. Happy Hour brings selected
dishes into a more modest spending range,
giving you another way to plan the food
part of your casino visit.
Featured choices include garlic-parmesan
fries, mini pepperoni pizza and a mini
Nashville hot chicken sandwich. Choose
a favourite rather than ordering a full
meal you do not feel like.
Dine-in offer. Hours, selections and prices
may change; confirm availability when seated.
Make the evening work for your group
Friends, celebrations and a comfortable meal
Pick a meeting time before everyone heads
towards different games. Dinner then becomes
the place where the group comes back together,
rather than another decision to organise
when everyone is hungry.
MATCH combines casual dining with a sports-pub
atmosphere. It suits an evening that can
include food, conversation and watching
the action together. If a particular match
matters to your plans, ask what will be shown.
For a larger party, check seating arrangements
ahead of your visit. Mention allergies and
dietary needs before ordering so the team
can explain suitable choices and preparation
limitations. A menu name alone does not
establish that a dish is safe for an allergy.
Food images are illustrative; actual presentation may vary.
Prices are a guide, not a guaranteed quotation.
Chatham Casino · Offers & bonuses
Good plans.
A little something extra.
Friends to catch up with. An evening to enjoy.
And sometimes, a little extra to make the occasion
feel even more special. Discover a welcome benefit,
explore your membership privileges or bring an
overnight escape into your casino plans.
Your offer collection
Select a ticket to see how it works
Email & new members
A little welcome.
Email opt-in and a separate new-member benefit.
CA
$5
+ $5
Bonus Play · eligibility differs
View offerClose offer
The welcome benefit
Two benefits. Different qualifying conditions.
The first amount is for an eligible new email
opt-in. The additional amount is exclusively
for new My Club Rewards members. Existing
members can qualify for the email incentive
when supplying a new email and consenting
to messages.
Have your membership ready
Bring your My Club Rewards details.
If you are new, visit Guest Services
with valid identification to enrol.
Complete the email opt-in
Provide an eligible new email address
and consent to receive emails.
Guest Services can help with the process.
Watch your inbox
The additional new-member offer arrives
by email within fourteen days of signing up.
Follow its redemption instructions
and deadline.
VIP Sundays · Gold
Your Sunday privilege.
A qualifying member benefit and separate draws.
CA
$25
Bonus Play · qualifying Gold members
View offerClose offer
Make a Sunday of it
Time together. A benefit of belonging.
Meet friends, settle into your visit and
explore the benefits attached to your
membership. The Gold benefit and prize
draws are separate: qualifying for one
does not mean winning the other.
Gold prize opportunity
CA$1,000
Bonus Play prize chance
Separate bonus draw
CA$500
Cash prize · scheduled for 7 pm
Check your membership tier
The featured member benefit is for
qualifying Gold members. Confirm your
current status and Sunday eligibility.
Use the offer window
The advertised programme runs from
11 am to 6 pm. Present your membership
at Guest Services for activation
instructions.
Check the draw requirements
Ballots come from qualifying play.
Check entry and presence requirements
before planning around a draw.
Stay + Play
Make an evening of it.
A little extra with a qualifying hotel stay.
CA
$10
Bonus Play voucher · eligible hotel guests
View offerClose offer
An overnight escape
Dinner, conversation and a comfortable finish.
Make room for an evening away.
Qualifying guests at participating
Holiday Inn Express, Candlewood Suites
and Comfort Inn properties can receive
the featured voucher at hotel check-in.
Arrange a qualifying stay
Confirm that your reservation qualifies
for the Chatham Stay + Play package.
A hotel booking alone does not
establish eligibility.
Collect your voucher
Ask for the package voucher at hotel
check-in and keep proof of your stay.
Bring your documents
Present the voucher, proof of stay
and government-issued photo ID at
the casino. New and existing
My Club Rewards members are eligible.
For eligible guests aged 19+. Self-excluded and
trespassed patrons cannot participate.
Offers may change. Bonus Play and prize draws
have different conditions.
Chatham Casino · My Club Rewards
Your card. Your kind of evening.
A favourite game. Dinner that turns into a long conversation.
A reason to put another evening in the diary. My Club Rewards
brings a little extra to those moments, with points, dining
benefits and offers to explore. Choose a card and see what
belongs to each level.
MY CLUB REWARDSCRewards
CHATHAM CASINO
ONTARIO
CHATHAM
THE MEMBERSHIP COLLECTION
Choose any card to explore its benefits.
Five levels. One membership.
Your evening stays yours.
A welcome to the club
Rewards
0–999
Tier Points
Start with the evening you already had in mind. A few
favourite games, a catch-up over dinner, a look at what
is happening around the casino. The entry-level card
lets you get to know the programme without needing a
higher status first.
FreeMembership
Earn & redeemEligible Loyalty Points
What comes with your card
Eligible play can earn points redeemable for Bonus Slot
Play, along with play-based comps and Resort Rewards.
Members may also qualify for birthday offers, giveaways,
tournaments and invitations. Each offer has its own
eligibility rules; joining does not automatically award
every benefit.
Make your first visit count
Collect your card at Guest Services and ask how to use
it before you begin. At a compatible slot, check that
the reader has recognised your membership. At a live
table, present the card to the table games supervisor
so your play can be recorded.
Before leaving, check whether there is anything
available on your account and when it expires. You
can enjoy your membership at this level; there is no
need to change your entertainment budget to chase
a different card.
A little extra, along the way
Silver
1,000–4,999
Tier Points
A familiar face across the table. Your usual dinner order,
or something new to share. Silver adds practical touches
to the visit, with a points benefit and a dining discount
that is worth checking before the bill arrives.
5%Bonus Loyalty Points benefit
10%Participating restaurant discount
What changes at Silver
The points bonus relates to eligible Loyalty Points, not
your cash balance or chances of winning. The dining benefit
applies at participating restaurants, subject to their
exclusions. Silver also retains access to the programme's
eligible promotions, play-based rewards and potential
member invitations.
Using your Silver benefits
Have your membership checked before redeeming an
offer, and show your card before paying at a
participating restaurant. Ask which menu items
qualify and whether the discount can be used with
the special you have chosen.
Your status comes from qualifying Tier Points during
the programme year. Redeemable points serve a
different purpose, so check both balances rather
than assuming that spending a reward changes
your level.
More to enjoy together
Gold
5,000–24,999
Tier Points
Some evenings deserve a little space in the calendar:
dinner with friends, a favourite game and time to enjoy
both. Gold brings a larger points benefit and dining
discount, with eligibility for additional exclusive
event invitations.
10%Bonus Loyalty Points benefit
15%Participating restaurant discount
More than a different colour
Alongside the core membership benefits, Gold members
may qualify for exclusive event invites. An invitation
is separate from a guaranteed booking: the offer
determines who qualifies, which dates apply and whether
a reservation or activation is needed.
Getting the most from an invitation
Check the offer attached to your account before
planning around it. Keep the date, booking instructions
and redemption deadline together, and ask Guest
Services if you are unsure whether a benefit needs
to be activated during your visit.
For dinner, present the card before payment and
confirm the qualifying items. A dining discount,
a comp and a promotional voucher are separate
benefits; do not assume they can all be combined
on the same bill.
Details that make a difference
Elite
25,000+
Tier Points
Sometimes the welcome is in the details: a smoother
arrival, time for a proper meal, plans that feel less
hurried. Elite combines the club's points and dining
benefits with additional services at Casino Rama Resort.
10%Bonus Loyalty Points benefit
15%Participating restaurant discount
Where Elite stands apart
The programme lists hotel valet, priority hotel check-in
and priority restaurant seating at Casino Rama Resort
for this level. These are resort-specific services,
not hotel facilities at Chatham. Exclusive event
invitations remain subject to eligibility and availability.
Planning around your Elite benefits
If you are arranging a resort visit, confirm the
service and reservation requirements before
travelling. Priority service does not mean a
complimentary room, a confirmed restaurant table
or immediate availability.
At Chatham, start with the offers and balances on
your membership. Check the restaurant's participation
and exclusions before using a dining benefit,
and keep any personal invitation handy when
asking about its conditions.
An invitation of its own
Ultra
By invitation
Membership level
Ultra is the invitation-only level of My Club Rewards.
Its appeal is in knowing which experiences are available
to you and having the details in place, whether the
plan is an evening at Chatham or a separate resort visit.
15%Bonus Loyalty Points benefit
15%Participating restaurant discount
What the invitation means
Ultra has no published automatic points threshold.
It includes eligibility for exclusive event invitations
and the listed priority hotel, restaurant and valet
services at Casino Rama Resort. Personal offers still
carry their own conditions; the card is not a promise
of unlimited complimentary experiences.
Understanding your personal offer
Use the invitation and your account's current
benefits as the starting point. Confirm the location,
dates, guest allowance and booking instructions
for the particular experience before making
arrangements.
A resort service is separate from a Chatham
promotion. Ask which benefit applies to the visit
you are planning, and whether it needs a reservation,
a voucher or in-person activation.
How points work
Your status and your rewards, explained
Two balances. Different jobs.
Tier Points determine your level and
cannot be redeemed. Loyalty / Reward Points
are redeemable towards eligible benefits such as Bonus
Slot Play. A points bonus is not a cash return and
does not improve the odds of a game.
Earn one Tier Point per CA$10 played on reel slots,
CA$20 on video poker or CA$40 on electronic table games.
Live table play is rated. These are qualifying play
amounts, not a price to buy membership or a
recommendation to spend.
The membership year
The tier year runs from April 1 to March 31. Membership
level is calculated annually on April 1 using the
preceding tier year's qualifying points. Guest Services
can explain the current level and balances shown on
your account.
How to join
A simple start at Guest Services
Your first card starts here.
Visit Guest Services at Chatham Casino with valid
government-issued photo identification. Membership
is free, and you must be 19 or older. The team will
help set up your membership and explain how to
use the card.
Before your first game
Check that a compatible slot reader recognises your
card. For live table games, present it to the table
games supervisor. Keep your card and PIN secure,
and ask how to check your available rewards and
any expiry dates.
Before redeeming a benefit
Check the qualifying location, redemption window
and exclusions. Show your card before paying for
an eligible meal, and confirm whether a promotion
requires activation. Choose the benefits that fit
the visit you wanted to make.
Benefits depend on eligibility, participating locations and
current programme terms. Keep play within your own time
and spending limits; a membership level is never a reason
to exceed them.
Chatham Casino · Stay & Play
Make an evening of it. Make a night of it.
Let dinner run a little longer. Share the stories from
the gaming floor, enjoy the company and leave room for
a slower morning. With participating hotels nearby,
your Chatham evening can become a comfortable overnight
escape.
A little longer. A little more relaxed.
Find your overnight fit
Three places to settle in.
Choose a hotel to explore its rooms, amenities and practical details.
A swim. A good sleep. Breakfast ready.
Holiday Inn Express & Suites
Chatham SouthIndoor poolBreakfast includedFitness centreExplore this hotelClose hotel details
For a short escape, simple comforts make the difference:
somewhere to unwind, a comfortable room and breakfast
already taken care of when you wake up.
Pool time, at your pace
The indoor pool gives you another way to enjoy the
stay. Pack your swimwear for a relaxed dip before
heading out or a refreshing start the next morning.
A fitness centre is also available. Check current
pool hours when you arrive.
An easy morning
Complimentary breakfast and Wi-Fi keep the practical
side straightforward. Standard rooms and suites
offer different layouts; choose the room category
that suits your group rather than assuming every
room has a separate living area.
Address575 Richmond Street, Chatham
Hotel enquiries519-351-1100
Arrival / departure3:00 PM / 11:00 AM
Before bookingCheck-in age 21+ · Pets subject to fees
More room for your own routineCandlewood SuitesChatham SouthSuite kitchensIndoor poolGuest laundryExplore this hotelClose hotel details
A little more independence can change the feel of a trip.
Keep something in the fridge, make a quiet breakfast
and settle into a routine that belongs to you.
A kitchen in your suite
Suites include a refrigerator, stovetop, microwave,
dishwasher, cookware and tableware. The Lending
Locker offers additional appliances to borrow,
while the Candlewood Cupboard provides snacks
and convenient essentials for purchase.
Space to unwind
An indoor pool, fitness centre and complimentary
guest laundry make this a practical choice for
a longer visit. Wi-Fi and parking are included.
Outdoor grilling facilities add another option
when the weather suits.
Address575 Richmond Street, Suite B, Chatham
Hotel enquiries519-937-5577
Arrival / departure3:00 PM / 11:00 AM
Before bookingCheck-in age 21+ · Pet fees apply
A straightforward overnight stopComfort InnChathamHot breakfastFree parkingIn-room essentialsExplore this hotelClose hotel details
Arrive, put the bags down and get on with your evening.
Comfort Inn suits travellers who value familiar
essentials and a simple start the following day.
The useful things, covered
Complimentary hot breakfast, Wi-Fi and parking
help keep the stay uncomplicated. Rooms include
a refrigerator, microwave and Keurig coffee maker:
useful for a chilled drink, a small snack or
coffee before heading out.
A practical base for the trip
The hotel sits at Richmond Street and Bloomfield
Road, with access towards Highway 401. A fitness
facility is available. Selected drive-up rooms
have patio-door access; request the room type
you need when arranging your stay.
Address1100 Richmond Street, Chatham
Hotel enquiries519-352-5500
Travelling with a pet?Pet-friendly · Confirm fees and room availability
Before bookingConfirm arrival times and check-in requirements
Room rates depend on dates, room type and booking conditions.
Confirm the qualifying Stay & Play arrangement before
reserving; a standard hotel booking does not automatically
establish eligibility.
Where everything is
A simple Richmond Street location guide
Richmond Street · Schematic only, not to scale
Holiday Inn Express & Suites575 Richmond StreetCandlewood Suites575 Richmond Street, Suite B
Chatham Casino615 Richmond Street
Gaming · MATCH Eatery & Public House
Comfort Inn1100 Richmond Street
At Bloomfield Road
Hotels are separate properties. Use the exact address
when planning your journey, and arrange transport that
suits your evening.
A little extra for your visit
CA$10Bonus Play voucher
For qualifying overnight hotel guests.
Your stay. A little extra play.
A qualifying stay can include a voucher for use at
Chatham Casino. Arrange the package with the hotel,
collect the voucher at check-in and bring the required
documents to the casino.
Confirm your stay qualifies
Ask the participating hotel about Stay & Play
before booking. Confirm that the arrangement
applies to your dates and reservation.
Collect the voucher
Request it at hotel check-in and retain proof
of your overnight stay.
Bring the essentials
Present the voucher, proof of stay and valid
government-issued photo ID. New and existing
My Club Rewards members can qualify.
Package conditions
Participants must be 19 or older. Individual hotels
may require an older guest to check in.
My Club Rewards membership is required and free.
No purchase is necessary for the promotion.
One package redemption per person per week,
Monday through Sunday; no more than two
Bonus Play vouchers per room reservation.
Cannot be combined with Group Sales, Motorcoach
or food-and-beverage offers, discounts or vouchers.
Self-excluded or trespassed individuals are
ineligible. Redemption remains subject to
programme rules and casino approval.
Chatham Casino · Ontario
Come for the games. Make it your evening.
The first look across the gaming floor. A friend finding
their favourite machine. A conversation that carries
from the tables to dinner. At Chatham Casino, an evening
can have more than one highlight — and more than one
way to enjoy it.
Explore the slots, take a seat at a live table or make
time for a meal at MATCH Eatery & Public House.
Bring a plan or leave a little room for discovery.
There is no single itinerary to follow.
Find your kind of play
Choice gives the evening character.
Some guests enjoy exploring different slot themes.
Others prefer the rhythm of a live table: watching
the deal, considering a decision and sharing the
moment with the people nearby. Our gaming guide
helps you understand the differences before
choosing where to begin.
Dinner gives the evening a different pace. Settle
into MATCH Eatery & Public House, order something
you have been looking forward to and catch up
without the next game deciding the conversation.
A meal can be the beginning, the break or the
highlight of the visit.
My Club Rewards brings points, eligible offers and
membership benefits into the picture. Membership
is free. Explore the levels and conditions to see
what applies to you, then choose the benefits that
suit your plans rather than changing your plans
to chase a reward.
If you are coming from further away, a participating
hotel can turn a visit into an overnight break.
Compare the rooms and amenities, plan the journey
back and see whether your reservation qualifies
for Stay & Play. The hotels are separate
properties, each with its own booking conditions.
Open the topics you need. Leave the rest for another time.
Before you leave
Identification, address and timing
Bring the essentials.
Casino guests must be 19 or older. Bring
valid government-issued photo identification,
and keep your My Club Rewards card with you
if you already have one.
Plan your journey to 615 Richmond Street,
Chatham, Ontario. If a particular table game,
meal or promotion is the reason for your
visit, confirm its current availability and
operating times before setting out.
Decide how you will get home before the
evening begins. If you plan to drink alcohol,
arrange a sober driver or another suitable
way to travel.
Your first game
A comfortable start without rushing
Understanding comes before playing.
Give yourself time to look around. At a slot,
open the game information and check the
controls, paytable and total wager. At a live
table, observe a round and ask about the
procedure before joining.
Choose a pace and stake you are comfortable
with. You do not need to match another
guest's bet or keep playing because the
people beside you are continuing.
A break is part of a well-planned evening.
Step away for a meal or a conversation
whenever you want to change the pace.
Dinner and your group
Make room for everyone's plans
Agree on more than a meeting time.
Decide whether you want to eat before
exploring the casino or meet for dinner
later. A clear meeting place makes it
easier for friends to enjoy different
parts of the evening.
Check dining hours and reservation
arrangements for your party. Discuss
allergies and dietary requirements with
the restaurant team before ordering;
a menu description alone cannot confirm
suitability.
If anyone has access requirements,
contact the venue in advance to discuss
the support or arrangements they need.
Offers and an overnight stay
Bring what your chosen package requires
A little checking avoids disappointment.
Read the eligibility rules and redemption
window for an offer before planning around
it. A membership card, voucher or activation
may be required; not every benefit is
available to every guest.
For Stay & Play, confirm that the hotel
reservation qualifies and retain the voucher
and proof of stay. Check the hotel's own
minimum check-in age, cancellation conditions
and arrival time.
Keep these details together before you
travel, so you can spend the visit enjoying
your plans rather than searching for
documents.
Use this website to put the evening together:
compare games, explore dining, understand
membership benefits and choose an overnight
option. Each section has its own place, so
you can go straight to what interests you.
On your phone, the bottom navigation keeps
the sections within reach. Open a hotel,
select a membership card or expand a topic
when you want the details. On a larger screen,
there is more room to compare and read.
Browsing a hotel or benefit here does not
create a booking or activate an offer.
Arrange those details with the hotel or
casino team.
Find us in Chatham615 Richmond Street
Chatham, Ontario · N7M 1R2
Choose the company. Choose the pace.
Make room for an evening that feels like yours.
Chatham Casino · Good questions, clear answers
A little knowledge. A more comfortable evening.
Choosing between a slot and a live table? Wondering what
a bonus actually gives you, or whether your hotel booking
includes Stay & Play? Open a question and get to the
details that matter.
Find your kind of evening
Games, dining and feeling comfortable.
Choosing a game
What feels different about playing a slot and joining a live table?
A slot gives you more control over your own rhythm:
you choose the game, check the wager and decide when
to begin the next round. The experience centres on
the screen, its symbols and its particular features.
A live table has a shared rhythm. You follow the
dealer, wait for the right moment to act and experience
the round alongside other guests. Depending on the
game, you may make decisions during the hand or
simply watch the result unfold.
Choose the experience that appeals to you, then
check the rules and stakes. Neither format guarantees
a longer session or a better result.
Slot mechanics
Are paylines and “ways to win” the same thing?
Not quite. A payline game pays for qualifying
combinations along specified paths across the reels.
Those paths may run straight across or follow a
different pattern shown in the game information.
A ways-to-win game usually checks matching symbols
across successive reels without requiring one
particular line shape. Other games use clusters
or different arrangements, so the individual
paytable is the useful starting point.
A bigger advertised number of lines or ways does
not, by itself, tell you the chance of a profitable
outcome. Check how combinations qualify and what
the displayed total bet includes.
Understanding the wager
Why can a small-denomination slot still have a larger total bet?
The denomination is the value of a credit, not
necessarily the price of a spin. The final wager
can depend on the number of credits, active lines
or the game's betting structure.
For example, a one-cent credit value with a
100-credit wager costs CA$1 for that round.
Changing a bet setting may change the total
even when the denomination stays the same.
Look for the total bet in dollars before starting.
Choose an amount within your planned entertainment
budget rather than relying on the smallest number
printed on the machine.
Blackjack or roulette?
Which game involves decisions during the round?
In blackjack, you make choices after receiving
your cards. Depending on the rules and the hand,
those choices can include taking another card,
standing, doubling or splitting.
In roulette, your main choices happen before
betting closes: you decide which permitted
outcomes to back and how much to stake.
Once the spin is underway, there is no
decision that changes where the ball lands.
Blackjack may appeal if you enjoy learning
decisions within a hand. Roulette may appeal
if you prefer placing a bet and following
a shared result. Learn the specific table
rules before joining either one.
Poker-style table games
Am I trying to bluff the other guests at the table?
Not in house-banked games such as Ultimate
Texas Hold'em or Mississippi Stud. Sitting
beside other guests does not mean you are
playing a conventional poker game against them.
Ultimate Texas Hold'em involves a hand against
the dealer under the game's rules. Mississippi
Stud resolves qualifying hands against a paytable
rather than another guest's hand.
The social atmosphere can still be part of the
enjoyment, but bluffing a neighbour is not the
objective. Ask about the betting sequence and
whether discussing a live hand is permitted.
Your first live table
Can I watch a round and ask questions before joining?
Take a moment to observe from a suitable place
without interrupting the game. When the dealer
is available, ask how to join, what the minimum
wager is and which actions or hand signals
the table uses.
Wait for guidance before placing cash, chips
or personal items on the layout. Some games
have specific moments when a new player
can enter.
Staff can explain procedures and rules, but
that is different from promising an outcome
or making betting decisions for you.
Dinner with friends
How should we plan a meal if everyone wants a different evening?
Make dinner the shared meeting point. Agree
on a time to regroup at MATCH Eatery &
Public House, then let each person decide
how they want to spend the time around it.
Check restaurant hours and reservation
arrangements for your group. If you intend
to use a dining discount or voucher, confirm
its conditions before ordering.
Discuss allergies and dietary requirements
directly with the restaurant team. A dish's
name or menu description cannot establish
whether it is suitable for a particular allergy.
Keeping the evening comfortable
Do I need a large gaming budget to enjoy a visit?
You do not need to be wealthy to plan an
enjoyable evening. A meal, good company
and a change of surroundings can be
important parts of the occasion; gaming
does not have to dominate your plans.
Decide what you can comfortably spend
on food, transport and any play before
arriving. If you choose to gamble, use
only money you can afford to lose and
check the actual wager before each game.
A smaller budget does not guarantee a
longer session. Keep the limit you set,
take breaks and avoid using money needed
for everyday essentials.
Understand the little extras
Offers, membership and overnight plans.
Bonus Play
Is Bonus Play the same as receiving cash?
No. Bonus Play is a promotional gaming
benefit governed by the particular offer.
Do not assume the advertised amount can
be withdrawn as cash or used on every game.
Check where it can be used, whether activation
is required and when it expires. The treatment
of any resulting winnings also depends on
the applicable promotion and game rules.
A promotional credit is not a promise of
winnings. Ask about anything unclear before
redeeming the offer.
Benefits and prize draws
What is the difference between an eligible bonus and a chance to win?
An eligible bonus is a stated benefit you
may receive after meeting its conditions
and completing the required redemption steps.
A draw entry gives you a chance at a prize;
it does not mean that prize has been awarded.
A promotion can contain both elements.
Read them separately: who qualifies for
the benefit, how entries are earned and
what happens at the draw.
Also check whether attendance, identification
or a response within a particular time
is required to claim a prize.
Your membership balances
Why are Tier Points different from Loyalty or Reward Points?
Tier Points determine your membership
level. They are not a balance you redeem
for Bonus Slot Play.
Loyalty or Reward Points serve a different
purpose: they can be redeemed towards
eligible benefits under the programme's
rules. The balances therefore should
not be treated as interchangeable.
When checking your account, ask which
balance you are looking at and what it
can be used for. A large tier balance
is not the same thing as a cash balance.
Reading membership percentages
Does a points bonus improve my chances of winning a game?
No. A membership points bonus concerns
eligible programme points. It does not
change a slot's outcome, the cards dealt
or the result of a roulette spin.
It is also different from a restaurant
discount. A points percentage applies
to the relevant points benefit; a dining
percentage applies to qualifying purchases
at participating restaurants.
Read the label beside the percentage
before comparing cards. These benefits
should not be interpreted as a percentage
of your wagers returned in cash.
Using more than one benefit
Can I combine a dining discount, a voucher and another promotion?
Do not assume that separate benefits
can be combined. Each discount, comp
or voucher can have its own exclusions,
eligible items and redemption conditions.
Show the relevant card or voucher before
ordering or paying, and explain which
benefits you hoped to use together.
The team can confirm what applies
to that purchase.
The Stay & Play package specifically
excludes combination with Group Sales,
Motorcoach and food-and-beverage offers,
discounts or vouchers.
Stay & Play eligibility
Does booking a participating hotel automatically include the casino voucher?
No. Confirm that your particular reservation
qualifies for Stay & Play before booking.
The hotel's participation alone does not
establish eligibility for every room rate
or arrangement.
Request the voucher at hotel check-in and
keep proof of your overnight stay. Bring
both to the casino with valid government-issued
photo identification.
The promotion is for qualifying new or
existing My Club Rewards members. Check
the redemption limits and any voucher
deadline before making plans around it.
Choosing a hotel
Which stay makes sense for a pool, a kitchen or an easy breakfast?
Holiday Inn Express & Suites Chatham
South combines an indoor pool with
complimentary breakfast — useful for
a short break with a simple morning.
Candlewood Suites Chatham South offers
suite kitchens, an indoor pool and guest
laundry. It suits guests who want more
independence or are staying longer.
Comfort Inn Chatham offers complimentary
hot breakfast and parking, with a
refrigerator, microwave and coffee maker
in the room. Compare the specific room
category, current amenities and booking
conditions before deciding.
Age requirements
If I am old enough for the casino, can I check into every hotel?
Not necessarily. Casino participation
requires guests to be 19 or older,
but hotels set their own minimum
check-in ages.
Holiday Inn Express & Suites Chatham
South and Candlewood Suites Chatham
South list a minimum check-in age of 21.
Confirm the requirement for the property
you choose before paying for a reservation.
Also ask about identification, payment
cards and any incidental deposit. Being
eligible for a casino promotion does
not replace the hotel's check-in conditions.
Game rules, offers and hotel arrangements can change.
Check the conditions that apply to your chosen game,
promotion or reservation before taking part.