Terms and Conditions

Using our website

These terms apply when you browse Chatham Casino at chatham-casino.com. Our pages introduce gaming, dining, rewards, offers and overnight-stay ideas. Please use the website lawfully and respect the experience of other visitors. Browsing a page does not create a reservation, a membership or an entitlement to a promotion.

Age and eligibility

Casino gaming is for adults aged 19 and over. Bring valid government-issued identification when visiting. Entry, participation and the use of individual services remain subject to the checks and conditions that apply at the time. Hotel check-in requirements can differ from casino entry requirements.

Games and your decisions

Game descriptions help you compare different experiences; they do not promise a result. Read the rules, paytable and complete wager before playing. Minimum stakes, available games and opening arrangements may change. Gambling involves the possibility of losing the entire amount you choose to wager.

Offers and rewards

Each offer has its own eligibility, activation, redemption and expiry conditions. A displayed promotional amount is not necessarily withdrawable cash. Membership alone does not guarantee access to every benefit, invitation or draw. Check qualifying status, dates and any required voucher before making plans around an offer. Draw entries provide a chance to win, not a guaranteed prize.

Dining and overnight stays

Menus, prices, operating hours and amenities may change. A description of a restaurant or hotel does not confirm availability or make a booking. Establish the full price, cancellation conditions, check-in requirements and any accessibility or dietary arrangements when reserving. Hotel packages can have separate limits on voucher collection and redemption.

Using Play Now

The Play Now button opens a separate destination. Before registering, depositing or playing there, read the terms and privacy information presented at that destination. Browsing this website does not open a gaming account or place a wager.

Respectful use and our content

Do not attempt to disrupt the website, access restricted systems or introduce harmful material. You may read and save content for your personal use. Reproducing our branding or substantial parts of the website for commercial publication requires appropriate permission.

Availability and corrections

We aim to keep the website clear and accurate, but interruptions, outdated details and errors can occur. We may correct content or change the website as services evolve. Confirm time-sensitive details before travelling or committing to a purchase. Nothing in these terms removes rights that cannot lawfully be excluded.

Questions before you visit

For a question about admission, an on-site offer or a visit arrangement, speak with Guest Services at Chatham Casino, 615 Richmond Street, Chatham, Ontario N7M 1R2. Describe the relevant service and the date of your intended visit so that the applicable conditions can be checked.

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