CHATHAM CASINO · RESPONSIBLE GAMBLING
Responsible Gambling
An enjoyable evening starts with limits you choose.
Keep gambling an optional part of your evening
A visit can include a meal, conversation and time with friends. Playing is a choice, and stopping is a choice too. Gambling should never be treated as income, a way to pay bills or a solution to financial pressure.
Choose your limits before you play
Decide in advance how much money and time you are comfortable spending. Use only money left after everyday essentials and commitments. Keep that limit separate from money for food, travel and accommodation. You do not need to spend more to keep pace with someone else.
Understand the full wager
A small denomination does not necessarily mean a small total bet. Check the complete stake on a slot screen and the effect of any optional features. At a table, understand the main wager and any side bets separately. Ask for an explanation before joining if a rule or payment is unclear.
Chance does not owe you a result
A previous loss does not make a win due. A near miss is not a promise that the next round will succeed. Increasing stakes to recover money can turn a planned expense into a larger loss. Stop at the limit you set, even when you feel tempted to try once more.
Take breaks that are real breaks
Step away from the gaming area, have something to eat or spend time talking without playing. Keep track of the time rather than relying on how long the session feels. Avoid gambling when distressed, exhausted or affected by alcohol or other substances.
Offers should not change your boundaries
Bonus play, points and tier benefits are optional extras. Do not increase spending simply to reach a reward level, qualify for an invitation or earn another draw entry. An offer is not a reason to exceed the budget you chose before arriving.
Notice when the experience changes
Warning signs include borrowing to gamble, hiding spending, missing obligations, repeatedly breaking limits or feeling unable to leave. If gambling begins to affect sleep, relationships or finances, stop and seek support. You do not need to wait until the problem feels severe.
Ask for a break or support
Speak privately with a staff member or Guest Services if you want help stepping away or information about self-exclusion. Ask which venues and services an exclusion covers and how long it lasts. For online play, check the exclusion arrangements for that service separately. A healthcare professional or qualified gambling counsellor can also help you plan next steps.
Support someone without pressure
Listen without judgement if a friend or family member is concerned about gambling. Encourage a pause and practical support. Do not lend money for further play or suggest that one more game will fix a loss.
Adults only
Casino gaming is restricted to adults aged 19 and over. Keep gaming accounts and payment methods inaccessible to minors, and never allow another person to use your identification or account.