Privacy Policy

What this policy covers

This policy concerns browsing chatham-casino.com and the choices available to you here. Reading our games, dining, offers and rewards pages does not enrol you in My Club Rewards, reserve a room or open an online gaming account. Those activities involve their own information requests and privacy notices.

Information used when you browse

Delivering a website involves connection information such as your IP address, browser type, requested page and time of access. Hosting systems may record this information for operation, troubleshooting and security. The pages do not ask you to enter payment-card details, identification documents or a gaming password to read their content.

Information you choose to provide

Before supplying information for a membership, booking or promotion, check who is collecting it and why. Provide only what is needed for that request. Do not send passwords, full payment-card numbers or identification documents through an unrelated enquiry channel. A visit to this website alone is not permission to enrol you in marketing.

Cookies and browsing choices

Our page navigation, expanding answers and membership-card selector can operate without saving your selections between visits. Your browser controls cookies and stored site data. Read our Cookies Policy for the distinction between browsing this website and continuing through Play Now.

Continuing to another service

If you choose Play Now, the destination receives connection information when it opens and may ask for account or payment information. Review its privacy notice before submitting anything. Information entered there is not entered into a form on this website. The same distinction applies when arranging a hotel stay or signing up for a membership through a separate service.

Purpose, access and retention

Personal information should be used for a stated purpose and kept only as long as needed for that purpose or an applicable obligation. Retention can differ for a security record, a booking and a membership account. When making a request, identify the service that received your information so that its handling and retention can be addressed accurately.

Your privacy choices

You can restrict browser storage, clear site data and stop browsing at any time. For information you have provided to a service, you may ask about access, correction and available withdrawal or deletion options, subject to applicable requirements. Use the privacy contact given when that service collected your information. For an on-site membership matter, ask Guest Services how to reach the appropriate privacy contact.

Keeping information safe

Use a trusted device and connection when entering personal information. Close account sessions on shared devices and avoid sharing sign-in details. No internet connection can be described as completely risk-free. If you believe information has been sent to the wrong place, contact the service that received it promptly.

Changes to this policy

We may revise this policy when the website or its information practices change. Review the wording before providing information through a new feature. Any request for new information should explain its purpose at the point of collection.

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